We stand behind our gum with a 30 day money back guarantee. If you are not happy with your purchase for any reason, email support@gumofgods.us with your order number within 30 days of delivery and we will make it right.
Because mastic gum is a consumable product, we generally do not ask you to ship anything back. Just reach out and tell us what went wrong.
A few related situations with their own paths:
- Arrived melted, damaged, lost, or stolen? If your order has ShipInsure protection, file a claim at our claims portal for the fastest resolution
- Wrong item or something missing from your order? Email us directly and we will fix it
- Subscription refunds: contact us before your next billing date to avoid an unwanted charge, and manage your schedule anytime at your account page